Welcome to the NCVPS Virtual Support Center

In order to streamline support requests and to better serve you, NCVPS utilizes a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress of your request online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. Please double check to make sure you are entering the correct email address.

Summer Log in

Summer courses began Monday, June 17th. Students will be able to log into Canvas on Thursday afternoon, June 13th to test out their Username & Password, but they will not have access to their courses until the first day of class, 6/17/19 at 7 am. For more information about getting started as a NCVPS student, please visit the following link: https://ncvps.org/getting-started-as-an-ncvps-student-newformat.

Email Issue

We are experiencing issues sending help desk responses to the following email domains:
AOL
BellSouth
Carolina.rr.com
Roadrunner.com
Hotmail.com
Charter.net
We strongly suggest student/parent use a school or Gmail account.

Need a Password Reset?

Please make sure you are logging in at the NCVPS Canvas login page: http://ncvps.instructure.com and not your local district's Canvas login page. This has solved the majority of password issues. If you still cannot log in after going to http://ncvps.instructure.com, please submit a help desk ticket and provide a screenshot of the entire page, including the error.